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Preparing your operational workspace.
Preparing your operational workspace.
VERA Platform
Vera answers every call, takes the full order with modifiers and special requests, and pushes a structured ticket straight to your kitchen — so your staff can give undivided attention to the guests right in front of them. Customers stay informed. Nothing gets lost.
Estimates based on industry averages. Actual results vary.
Customer calls in — Vera picks up instantly, takes their full order including modifiers and special requests. No hold music, no missed calls. And if you ever need to answer yourself, calls fall back to your real line almost instantly.
Everything gets structured into a clean ticket — items, quantities, mods, order type — and pushed directly to your dashboard. No manual entry.
Kitchen sees what to cook. Servers see what to deliver. Managers see the full picture. All updating live, no refreshing.
They get a text with their order status. If something's unavailable, they're notified and can choose a replacement — all handled automatically.
Kitchen, server, and manager — each role sees exactly what they need.
Update order status from any ticket. Changes sync across all views instantly.
Full menu search with modifier handling built into the call flow.
Every order triggers the right follow-up — confirmation, payment, or detail collection.
Handles up to 10 simultaneous calls — more than any single location would ever see at once. Every order lands fully structured and ready for your kitchen.
One platform for every restaurant. Scale from one location to many.
Vera was built by someone who started as a busser and worked every position in a restaurant — front and back of house. He knows exactly what happens when the phone rings mid-rush: a server walks away from a table, a cook loses focus, and the caller just wants to know “What are your hours?” or place a simple pickup order.
Those interruptions seem small, but they compound. Your dine-in guests feel it when their server keeps getting pulled away. Vera handles up to 10 calls simultaneously — more than any single location would ever see at once — so your team can give undivided, unstressed attention to the people right in front of them.
Single-location launch
Higher volume
Multi-location
Calls fall back to your real phone line almost instantly. Vera is a safety net, not a cage — you're always in control.
Up to 10 simultaneous calls per line. For context, that's more than most restaurants would ever receive at the same time, even during a Friday night rush.
Yes. Vera is built for single-location launch and scales cleanly to multi-location operations without configuration changes.
Yes. Teams update status directly from tickets in real time, across kitchen, server, and manager views.
A confirmation message with the correct follow-up path for their order — confirmation, payment, or order detail.
Yes. Vera is designed for live service operations with robust order pipelines and real-time visibility.
Create your account, connect your restaurant, and run the full flow from call intake to confirmed ticket.